Justice4Heroes


Supporting UK Armed Forces Personnel with Military Hearing Loss Claims


Introduction

Justice4Heroes is a trading style of MFN Claims Limited.


These Terms and Fees explain how our service works and how we may be paid if you choose to proceed with a claim.

You should read this document carefully before using our services.

Our Services

Justice4Heroes provides information and support to former members of the UK Armed Forces who may have hearing loss linked to their military service.

Our role may include:

• Helping you understand whether you may have a potential claim

• Collecting initial information about your service history and hearing issues

• Explaining how the process works

• Introducing you to a solicitor experienced in military hearing loss claims where appropriate

Justice4Heroes is not a law firm and does not provide legal advice.

Any legal advice or legal representation will be provided by an independent solicitor if you choose to

proceed with a claim.

All claims are subject to individual assessment and evidence. No guarantee of outcome can be given.

Fees and How We May Be Paid

3.1 Using Justice4Heroes


You do not need to use Justice4Heroes to pursue a claim for hearing loss linked to military service.

You may choose to pursue a claim yourself or seek advice directly from a solicitor.

3.2 Solicitor Fees

If you choose to proceed with a solicitor introduced through Justice4Heroes, the solicitor may offer to handle your claim under a No Win No Fee agreement.

This means you will usually not pay legal fees if the claim is unsuccessful.

If your claim is successful, the solicitor may charge a success fee of up to 25% plus VAT of the compensation recovered on your behalf.

The exact terms, conditions and fees will be explained by the solicitor before you decide whether to proceed.

Justice4Heroes has no control over the fees charged by any solicitor and accepts no responsibility for those fees.

3.3 Referral Fees

Justice4Heroes may receive a referral fee from a solicitor or legal services provider if you choose to proceed with a claim following an introduction made by us.

Any referral fee received by Justice4Heroes does not increase the amount you pay and does not affect the compensation you may receive.

Details of any referral arrangement can be provided upon request.

Your Responsibilities

If you contact us regarding a potential claim, you agree to:

• Provide accurate and complete information

• Inform us of any relevant updates relating to your circumstances

• Respond to reasonable requests for information where necessary

Providing accurate information helps ensure any assessment of your potential claim is based on the

correct circumstances.

Complaints


ÇIf you are dissatisfied with our service, please contact us using the details below:

Telephone: 0800 305 0999

Email: [email protected]

We aim to acknowledge complaints promptly and investigate them fairly and reasonably.

Data Protection


Justice4Heroes processes personal data in accordance with applicable UK data protection legislation.

Further information is available in our Privacy Policy.

Limitation of Liability

Justice4Heroes cannot guarantee the success of any claim or the level of compensation that may be awarded.

Claims are assessed on an individual basis and depend on the specific facts, supporting evidence and legal merits of each case.

To the fullest extent permitted9 by law, Justice4Heroes shall not be liable for any loss arising from decisions made by third-party solicitors, legal representatives or other professional advisers.

Governing Law

These Terms and Fees are governed by the laws of England and Wales.

Justice4Heroes is a trading style of MFN Claims Limited.


Justice4Heroes is not a law firm and does not provide legal advice.

You do not need to use Justice4Heroes to pursue a claim. You may seek advice directly from a solicitor or pursue a claim yourself.

© MFN Claims Limited. All rights reserved.