How Veterans Can Make a Mis-Selling Claim (Step-by-Step Guide)
You protected your country — now it’s time someone stood up for you.
Far too many veterans have been left out of pocket after receiving poor or misleading financial advice. Whether it was a pension transfer that wasn’t right for you, or an investment that went wrong, we understand how upsetting it is to realise that someone you trusted led you down the wrong path.
If you feel something wasn’t right, you’re not alone — and you don’t have to face it alone either.
At Justice4Heroes, we work with a trusted panel of legal experts who specialise in financial mis-selling claims. Together, we help UK veterans get the justice — and compensation — they deserve.
Here’s how we make it simple and stress-free to get started:
Step 1: Ask Yourself – Was the Advice Right for Me?
Mis-selling isn’t just about losing money. It’s about not being given the full picture or being led into something that wasn’t suitable for your needs.
You may have been mis-sold if:
You transferred your military pension and later found out what you’d lost
You were sold a high-risk investment that wasn’t properly explained
You felt pressured to make a decision quickly, or weren’t told about the risks
You now feel confused or unsure about where your pension or money actually is
Even if this happened years ago — it’s not too late to take action.
Step 2: Gather What You Can (But Don’t Worry If You Don’t Have It All)
We understand that paperwork can get lost over time — especially after leaving the forces or moving around. That’s okay.
If you have anything like:
Adviser names or company details
Letters, emails or brochures
Pension policy numbers or investment statements
Notes about when or why the decision was made
…it helps. But if you don’t? We can still help. Our team and legal partners are experienced in tracing missing records and rebuilding the story of what happened.
Step 3: Speak to Us – Confidentially, Compassionately, and Without Judgment
We start with a simple, no-obligation conversation. You don’t need to know legal jargon or understand finance — just tell us what happened in your own words.
From there, we’ll:
Offer a free review of your situation
Explain whether we believe you have a valid claim
Introduce you to one of our legal partners who specialise in cases just like yours
Walk you through the next steps, clearly and at your pace
This isn’t about blame — it’s about making things right.
Step 4: Let the Experts Handle the Hard Work
Once your claim is underway, you don’t need to chase forms, fight your case, or navigate complex systems. Our legal partners — who are specialists in financial mis-selling — will manage:
All the paperwork and evidence gathering
Communications with the Financial Ombudsman or FSCS
Ongoing updates so you always know where things stand
Many of the cases we support are taken on a no win, no fee basis — meaning there’s no financial risk to you.
Step 5: Find Out What You’re Owed — and Start to Reclaim It
If your claim is successful, you could receive:
Compensation for the financial loss you’ve suffered
Reimbursement for fees or hidden charges
A sense of closure, knowing that someone finally stood up for your rights
Even if your adviser has closed down or disappeared, there may still be ways to claim. Let us investigate on your behalf — so you don’t have to keep carrying the burden alone.
It’s Time to Put Things Right
You gave so much in service. Now let Justice4Heroes support you in reclaiming what’s rightfully yours.
📞 Call us on: 0800 776 5622 📩 Email: [email protected] 🌍 Visit: justice4heroes.org
Justice4Heroes works exclusively with trusted legal experts who specialise in helping UK veterans recover from financial mis-selling. You served your country — now we’re here to serve you.
